Wow did I spiral this week. One moment I was standing outside a changing room for hours while my adolescent daughter tried on many dresses for a school ball, then the next I was telling my closest friend how disempowered I felt, the pointless nature of trying to change the school system, and how I felt I didn’t belong (anywhere) and really what was the point of living.
How did I get from there to there? It was a classic trigger. Other than aching back and feet, the shopping trip had been relatively successful. It wasn’t until 5.30am the next morning (i.e. still sleep time in my world) that I started to get activated after my child awoke me fretting about her dress choice. She was fretting because her friend liked another dress more than the one she had chosen, so she started second guessing her decision. After a chat about it being okay to listen to others whose style you like, while also backing and trusting your own choices, she promptly went back to sleep. We had talked about how to see liking things other people wear as life reflecting back to you parts of your own unique style - then using that to guide your choices based on what colours and styles suit your body and personality best. It helped her realise her friend was projecting the photos of dresses (my daughter) tried on against her own body and personality. With that addressed, the conversation led to why there was so much emphasis on an outfit for this particular ball anyway? It had traditionally been a renaissance themed ball where the kids do a Shakespearian play and keep their costumes on afterwards to do a bit of period dancing, with parents dressing up as optional. This year though they are doing a retro version of a Shakespearean play so the dress code is a little different, with an initial direction to have the kids wear their “good clothes”. Unfortunately this falls only a few weeks before their final graduation party and, for my fashion conscious youngster, what she is going to wear to that particular event has been a source of many a conversation for most of the year. The traditional renaissance ball hadn’t been a thought in her head. Therein lay the start of my spiral. Tired, with a busy day ahead, I questioned why I had to deal with two school balls in the space of a month anyway, it is nonsensical. This led to an evocation of memories of the many times in the past where the school have made choices that made no sense to me and, frankly, made my life more difficult than it needs to be. The perfect storm of being tired, awoken and past triggers meant I was unable to get back to sleep as I played this around and around in my head. Just as I was finally dosing off, my other child awoke, and so the day began. My friend later noticed I was lacking my usual luster, so that led to a recount of the night’s events and, by then, the dredged up memories of the times gone past where I’d tried to engage and initiate change at the school over the years and how these approaches were not welcomed by parents on the whole. This sense of powerlessness evoked further memories of like-circumstances, as a spiral does, and so before I knew it I was honestly feeling like “what was the point of life” even. This, thankfully, I knew for what it was, a moment in time of feeling unseen, unheard and powerless. But I wasn’t completely identified with it, after years of personal development, meditation, introspection and inner work, I could see I’d allowed myself to freefall right in. There had been many warning points prior where I could have pulled myself out. But I was too tired and activated and it was too tempting to just go with the lure of all those past voices that had worn pathways in my brain over and over in my earlier years. The key here is to know that once I’m freefalling like that, the only way up is to hit rock bottom first. Trying to stop the thought and feelings spiral once it has gathered momentum is like trying to stop an avalanche, it’s better to simply let it take its course and be curious about it, as if I’m watching it happen from afar. Thankfully my friend knew I wasn’t looking for answers, I just needed to feel heard. If I hadn’t had a friendly ear, I’d have written a journal entry about it instead to make sense of how I was feeling, or drawn a picture showing how my feelings and thoughts had tracked. I also get myself out in nature to switch up the energy and remind me that – despite these seemingly colossal events in my head – life still exists in the natural world around me at a much more even and predictable pace. It makes logical sense that our brain reaches for like-thoughts and a spiral can go up or down. In this case, if I had taken the discussion with my daughter as a successful coaching conversation about self trust and confidence, I could have created a better and better feeling spiral. But in my tired and overwhelmed state it went the other way. Such is life, I observed it with interest. Do I really believe I’m powerless to change anything? No. Of course I have since spoken to the school teacher in my calmer state and she has steered the kids in a more practical direction, common sense prevailed. But even if it hadn’t, I recognise that the school will make choices and listen (or not listen) to me or other parents and act as they decide to and as is their right. One of the toughest lessons I’ve found in a life where I learned about having and holding personal boundaries only in recent years, is allowing others to have their own opinions also, and for that to be okay even if they do not agree with mine. I was reminded by the scene in Disney’s Frozen 2 we rewatched last weekend, Olaf was playing with the local children as a crisis unfolded and said “We’re calling this controlling what you can when things feel out of control”. There have been many times in my life others have tried to exert control over me when they had no right to, and my responses to that have been varied. Now I have the skills to manage things differently. A few years back, in Your Childhood Is Not Your Fault but It Will Be Your Limitation, I wrote about the many ways in which the things we unwittingly learned in our early years can hamper us, and control patterns are central to the theme. When we take responsibility for our shortcomings and seek to heal them, we break a cycle that has been repeating uninterrupted for thousands of years. We each become less encumbered, more connected, happier and more able to fulfill our potential. We become the very best version of ourselves, and that reflects into all our relationships. But, that also includes stuffing it up along the way. I’m not perfect, I’m always learning and growing, and that is okay. Sometimes I’m the best version of me, sometimes I’m not, but I’m always learning. Once upon a time, that little spiral would have set me on edge for days, I’d have been on a crusade and nothing good would have come of it. Now it was just thought form that moved through within a few hours. What about you, do you get unhelpful thought spirals at times? How do you move through them? And are there ways in which you can observe what is happening so you can catch your reaction earlier in the process? If you enjoyed reading this, you may enjoy Change Unhealthy Reactions, Empower Yourself - When a Difficult Reaction Sends You Into a Tailspin, Make the Invisible Visible - Celebrate the Gold in Your Emotional Reactions and Your Childhood Is Not Your Fault but It Will Be Your Limitation. To be the first to receive these posts, you can also opt to subscribe to my blog.
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It is that time of year again, the two month lead up to the festive season and suddenly demands on my calendar go nuts. The weird thing is that I forget this, the kids go into their final term at school for the year and I think of it like any other term – in parent language - it’s a time to get things done without distraction.
I can’t remember if it was this crazy when I lived in the UK, I think so. Certainly here in the southern hemisphere where the school year runs from the start to the end of the calendar year, there is an avalanche of plays, activities, camps, shows and such forth. In the workplace everyone seems to want to get everything done before mid December, which seems to mark the end of any activity except shopping and socializing until February, When I travelled to the UK earlier this year I was reminded of the hectic pre-holiday “getting it all done” energy which, in essence, means do everything you would normally in advance of when you go so you can relax and enjoy your vacation. This next couple of months is like that on steroids. I decided, after someone expressed some frustration to me, that I wasn’t buying into beating myself up. Having updated a friend on where I am at in life, I had been talking about creating my business website, they said (in paraphrase) “it may just be my frustration, but I think with all your skills you should just be out there being of service and not wasting time on that”. It stung, I won’t lie, because I’m part of – and was brought up in – a society that highly prizes productivity and doing. To procrastinate is a sin of gargantuan proportion. And yet, as I pointed out, I do actually have a job as a parent, and I do also already work in my career, I’m not waiting on anything other than right timing. Walking along the beach today I thought about how it’s easier to catch a wave than battle against them. In fact I advise people to wait for those moments when things are lined up and you can act with ease rather than feel you’re battling against everything. I also thought about how hard on myself I was being, and why the implication I might be procrastinating in any way stung. Technically procrastination is to put something off, yes, I agree with that if it’s not right timing and it isn’t urgent. I think the inference that I may never get around to that thing is what offends more. I only have to look in my rear view mirror to see that in some ways I’m an over achiever, the things I commit to I embrace fully and seriously and – if I try to do everything that life offers up on its plate - I get prone to burn out. Once my nervous system kicks into flight or fight, it gets harder to distinguish between what is urgent and what is important, everything feels that way, and I go into hyperdrive trying to get it all done. So after years of following the same old unhealthy patterns, now I tend to tell myself it’s absolutely okay not to get everything done. Migraines, kidney stones, chronic muscle tension, back pain, heart palpitations and arrhythmia (among other things) have all played a part in my story along the way. I’ve invested a lot of time and energy in my wellbeing and getting healthy mentally, emotionally and physically, so I’m not about to start buying into old narratives that simply do not serve me or anyone close to me. I’m enjoying cultivating the new website in my imagination. The domain name was purchased some time ago, but the timing to actually apply the creative process to it has been off. It’s like a sculptor with clay, when creating something from nothing but the raw material, to bring it to life requires space to get into that fluidity of creation. I suspect that the timing is almost upon me even in this busy period. There are days coming up where I may be alone for a few days at a time, and those could be just right for the inspiration to flow. Or not: I’ve learned too much about life to know it does not always go as planned. But I also know if I hold an intention, which is now building to some excited anticipated as I imagine some of the words and images I’ll use, the right time will present itself and it will all flow beautifully and intensely. As I was listening to an interview with Megan Devine about her books It’s Okay That You’re Not Okay and How to Carry What Can’t Be Fixed, I acknowledged what an intense journey I’ve been on in recent years. There have been the trials of motherhood, losing my own mother, the deep trauma work I’ve done and all I’ve learned in that field, not to mention a rather toxic separation mirrored in many ways with what was happening socially (or one could say antisocially) with the global response to the pandemic. There is absolutely no doubt that I’ve been grieving for many things on many levels, and allowing myself that space and time to heal and to get comfortable with the things that have happened that I cannot change. Taking the time to actually consider my mental, emotional and physical landscape like this is important. It’s often the case we expect to “have a good night’s sleep” and be restored to full energy and ready to take on the next thing the next day. Certainly as I’ve gotten older I’ve realised there are lots of things getting processed on lots of levels at any one time, and the tank is not always anywhere near full. I acknowledge, for example, that creating life in my womb and growing a number of humans in there (not all of whom made it through), then birthing and feeding actual humans who grew from virtually nothing to substantial - all from being fed only by my body for almost two years at a time – comes at a cost that even many years later I don’t feel fully recovered from. Thus, as I enter crazy season on the calendar, as a mum of some amazing adolescents, partner to an incredible human, cultivator of growth, expansion and big dreamer of servitude aligned with my purpose, and friend and family member to many more beautiful people I love, I know beyond a shadow of a doubt that it’s absolutely okay not to get everything done and say no to people at times. What about you? As you enter one of the busiest times of the year, are you able to appreciate all that you are, and all you have accomplished, and still be absolutely okay not to get everything done and say no to people? If you enjoyed reading this, you may enjoy Make Choices That Will Have the Most Positive Impact in Your Life, Who is in the Driving Seat – My Ego or My True Self?, How to Make Me-Time a Top Priority, Give Yourself the Gift of Presence to Relieve the Torture of Stress and Sit With Your Sorrow, Wait as It Reveals the Lessons It Offers. To be the first to receive these posts, you can also opt to subscribe to my blog. It’s easy to get caught up in tasks and thoughts, so easy that full days can slip by without much room for feeling very present in my surroundings even. Overthinking leads to anxiety, and I’ve experienced enough of that in my life to have become actively aware of managing my presence and not getting too caught up and identified with my thoughts.
I’ve found the best way back to reality is by focusing on the senses: listening to the sounds in the room, focusing on my breath, or a single point in the room or around me for a few minutes, taking the time to notice the aromas around me or to feel the texture of something, pet an animal or sit and savour the taste of a drink or some food. I pulled out an old workbook from a course by marketing guru Julia Stege this week, and the questions really popped out at me. She asks questions like what am I here on Earth to do? What do I want my impact in the world to be? What is most important to me, to my soul, right now? The one I really liked was writing a list of words that reflect what my soul is about. Words like authenticity, transformation, alignment, evolution, empowerment and multidimensional sprang to mind, but there were many more, like beauty, love and luminosity which made me ponder on the things that connect quickly to the soul, and reflect my inner world on the outside. Nature is one very obvious answer, and seeing the beauty in it. As I type, I can hear the birds outside, and – at a glance – I can see some beautiful red and yellow tulips that have popped up in the garden. It’s Spring here, the sun is peeping out from behind the clouds which always pours a magical luminescence on everything. And there is enough blue in the sky to remind me that Summer is on its way. One of my favourite things to do when I feel stuck is to look at big vistas, I’m sure it’s my soul’s way of reminding me of the big picture in life. Nothing is ever permanent, and everything changes over time. That is why I love to walk on the beach, to watch the waves breaking on the shore, and slowly turning the shells of the sea creatures who are no longer alive into the stunning golden sand that warms my feet. I love looking to the horizon, whether on a beach or high up on a hill or mountain, and I love looking up at the stars at night. I read yesterday a beautiful verse about stars “A star shines its light without expectation. It draws its seemingly infinite power from an unknown source and burns brightly with a lifespan we can hardly comprehend”. While I’m unsure of the author, the words resonate. When I take the time to look up at the night sky and see thousands of stars flickering in the night sky I can’t help but feel a sense of wonder and perspective. It’s also a very calm feeling, no matter what is going on here down on Earth at any particular time, there are some things that just march on regardless. It instantly fills me with peace, wonder and awe. I’ve done a lot of cerebral and emotional work on identifying my true values, beliefs, talents, desires and so forth, communicating them through healthy boundaries and practicing watching out for old unhealthy patterns resurfacing. But the key to living my life with my inner and outer worlds in alignment is to continually focus on my presence in the world around me. The easiest way to embody who I am on a soul level is to embrace the wonder of life through my senses on a regular basis. It’s about taking many micro breaks in my thinking throughout the day, regularly meditating, contemplating and having enough larger breaks away from my routine throughout the year to remain tuned in to what’s really on-purpose for me. What about you, what are you here on Earth to do and are you living in alignment with that? What do you want your impact in the world to be? What is most important to you, to your soul, right now? Will you write a list of words that reflect what your soul is about? And will you embrace the wonder of your senses every day to embody these? If you enjoyed reading this, you may enjoy Presence Your True Needs, Talents and Desires to Step Into the State of Fullness, How to Be More Present in the Moment, Fully Engaged, and Substantial, How to Switch Between Your Life Roles With Grace and Ease and Give Yourself the Gift of Presence to Relieve the Torture of Stress. To be the first to receive these posts, you can also opt to subscribe to my blog. Having reflected on a brand relaunch I attended recently, I started to think more deeply about my personal brand. In many ways my career has been about helping organisations become more aligned with the kind of brand they want to cultivate with their customers.
My own personal journey has been about living life on the outside aligned with my inner world - the internal vision, values, beliefs, talents, passions and so forth that I hold - so that the things I care most deeply about are the things I get to express authentically in the world. Now I help others do the same. For many, the word brand belongs with a marketing function, and a rebrand will typically involve some of the senior folks in an organisation, the people who have more strategic roles, and this usually happens when the organisation wants to change something about the way they are perceived in the market. The vision and values of an organisation are clearly linked in with this, as should everything else be in an organisation – from the language and visuals used to attract and recruit new employees, through to the types of questions being asked and evaluations being used to ensure the right kind of people both are attracted to and retained by the organisation over the longer term. The experience customers have with the organisation, be it a service or product they use, or person or bit of technology they interact with, or a billboard they see, should be aligned with and embodied by the direction setters’ strategic thinking about how they want the organisation to be perceived. If a company values diversity and inclusion, for example, I should see this in the people who represent the company; I should experience inclusion within the company if I work for them, or in interacting with the company as a potential associate or client. If a business wants to appear relevant to the next generation, it needs to employ people who also want to be relevant to (and are interested in) the next generation. So that those people dress, talk and act in ways that both honour their own authenticity and generation while connecting with the younger age bracket. If an organisation provides a particular service or product, then it needs to live and breathe those services and products internally. For example, if a training and development company isn’t training and developing its own people, and being led from the front by the key decision makers demonstrating their own commitment to continuous growth and learning, it all smacks of a certain lack of commitment and sincerity. In reality, most people (employees and customers alike) confuse brand with nothing more than a new “strap line”, colour palette, visuals, and fonts. Tremendous amounts of work and money go into new livery, shop fronts, uniforms, leaflets, websites and so forth but little else of substance happens. At the event I was attending, I got to hear about the new strap line and I got to see the new look, but I had expected reassurances about maintaining all the things that we loved about their work, while showcasing some of the newer and cutting edge things coming down the line. I listened to a case study about the return on investment a client got from using this company’s products and then we split into conversation groups about issues we were currently facing in the workplace which, while valid, didn’t seem to obviously connect in with the re-brand’s key focus. None of this is unusual, and nor was it uninteresting or unproductive, but I mourned the opportunity to really be captivated by the brand and excited about its future and the ways in which I might be able to leverage and promote it in my own business. That said, there’s never actually any opportunity wasted. As I listened to all the discussion at the event I was attending, it helped me really gain clarity on what I love. While I used to thrive on coming in and giving organisations a great shake down, to see what was on-brand and what wasn’t, what it actually helped me orientate towards was getting really clear on my own personal brand. Nine years ago, I set out on the deliberate journey to align my outer and inner worlds. I worked hard to identify my own passions, needs, talents, beliefs and so forth, as well as shake out all the unhelpful skeletons in my own closet; many of the unhelpful and dysfunctional ways of perceiving things and reacting. Along the way I learned new communication skills to hold and communicate my personal boundaries, I learned new ways to deal with high conflict personalities and I learned a great deal more about the human psyche and trauma, among many other useful things. I now need to relook at what I present to the world through my online presence, the way I speak about “what I do” when people ask and any other aspects needed to attract more of the people and things I really enjoy getting engaged with. While I might be able to see where other people or organisations are out of synch with what they say they stand for, I also want to make darn sure I’m in alignment and that my own personal brand shines through in that way more often than not. On any given day, I know different parts of me can be in the driving seat depending on what else is happening in my life, and old unhelpful stories come up. It’s my job to recognise those for what they are and shift to a more productive state, which is something I can now do with more and more ease. I know that I want to help others’ align their outer and inner worlds so that they are able to gain clarity, inner peace, wisdom and confidence to achieve whatever their essential or authentic self wants to achieve, I also know I have to do that from a place of groundedness and profound insight. While I genuinely love helping people discover their unique gifts, talents and contributions - and helping them uncover and move past any roadblocks to achieving their goals in all areas of their life - I can only do that if I am living the same way. Because I so highly value that perspective, being in a place of alignment is a must do for me, it’s as important as breathing. And the results for me are becoming evident in the many life changes that have occurred along the way. There are some new circumstances and people that I’ve attracted in recent years, and some old ones I had to let go of, in order to be more “me”. What about you, are your outer and inner worlds on the same page? Is your personal brand one that actually exudes the real essence of who you are rather than some other version of you that you shaped yourself into in order to be accepted long ago? Do you truly attract “your” kind of people into your life, or are you always stuck in a dynamic of having to prove yourself to key figures? If you enjoyed reading this, you may enjoy Who is in the Driving Seat – My Ego or My True Self?, Trust That It’s Absolutely Okay to Not Know Where You’re Going, Ways to Reach for Growth Rather Than Reacting With Old Conditioned Constriction, Put Mature Parts of You in the Driving Seat for Better Results and Are the Most Loving, Courageous and Compassionate Parts of You in the Driving Seat? To be the first to receive these posts, you can also opt to subscribe to my blog. When catching up with some friends last weekend they asked what had brought us to the area. We explained it was a corporate event, a brand relaunch, and they then went on to express their misgivings about such things. It started with an eye roll, followed by a not atypical tale of many rounds of consultants having passed through their organisation over the years to talk about the culture, vision and brand and so forth and, ultimately, “nothing ever changes”.
It’s interesting, many people who have worked in organisations will have brushed up against something similar, and many express similar feelings about “those types of initiatives”. And no wonder really. All our friend wants is clear recognition of their value, whereas they constantly feel no one appreciates them or the vital nature of their role. For me, this big picture stuff and how it connects in across an organisation was – and still is (though in quite a different way) – my livelihood for many years. I can acutely remember arriving in New Zealand in 2006 and, in the process of carving out a new life for myself, meeting lots of new people who would inevitably ask “What do you do?” The answer to that was that I worked in Customer Experience transformation, which would generally elicit a blank stare. Further explanations about working with people, culture, leadership development, brand, communications, processes and systems and so forth would then cause foreheads to crease and a pained expression to appear. While it is true that many people have never worked in an organisation that has the luxury of splitting the multifaceted aspects of running a business into large departments (like operations, customer services, human resources, marketing, communications, finance, technology and so forth), even those that do often don’t get the depth and breadth of change required to change their customers’ experience of the organisation – far less equate it to the experience most of the employees are having inside the organisation. Yet there are few among us these days that haven’t been sent down the endless rabbit holes of automated phone systems and, when we eventually reach that glorious moment of reaching an actual human, it is short lived when it becomes the latest in a long list of unhelpful encounters over some quite simple thing. Regardless of a person’s personal experience of all things corporate and the associated language and jargon, most people can relate to having sub optimal interactions with some kind of organisation or business. And many of us will relate with my friend’s experience of feeling undervalued and unrecognized in their work. Whether – and how – organisations deal with these interactions was my bread and butter. I had come from a country that was densely populated and, the larger the organisation, the more complex the changes and transformation were to improve things. Why? Because there are more people involved. All this I am sure seems obvious. Just as I would have hoped the links between employee satisfaction, customer satisfaction and sustainable profits were. And yet… in every large organisation I was involved in that said it wanted to transform the customer experience, it often didn’t happen. Why? The prevalent issue is that the person or people who actually make decisions on the direction of an organization most often were not the ones driving it. This might be the CEO, managing director, a board member, an owning group, politicians and so forth. As I socialized with people from various training and development functions last week, I observed that the conversations hadn’t really changed much in the six years since I’d last been involved with a large organisation. Sure, topics such as flexible ways of working and artificial intelligence are new, but the endemic problems in leading change and transformation still exist – in short the people who need to lead it don’t. From my observations, many CEO’s, managing directors, board members, and those at similar levels of leadership among owning groups and politicians, don’t have a people focus. It’s rare to find Human Resource or Customer Experience professionals in those roles, more often it’s people with an operational or financial bent, with qualifications in business economics, finance and accounting most common. Yet these people are leading people who serve people. As much as I used to enjoy compiling monthly financial reports (which is about as much as I enjoy sticking pins in my eyes) the same I am sure is true in reverse for those whose natural bent is numbers and logic compared with psychology and people. None of the departments in large organisations are superfluous to requirements, yet careers have been carved out in a way that can makes many professionals oblivious to the value of their peers and colleagues in other areas. One guy I met last week runs a fantastic networking organisation for CEOs, a place where those at the pinnacle of the organisation structure can come along and hear about the different issues they are each facing and brainstorm ideas together. As he said, it can be the loneliest job in any organisation. I think most of us can relate to getting placements or new jobs we felt quite nervous about starting, and I know from my many conversations with CEOs across many fields and organisation sizes, it’s really no different. Except… I would say there is an added pressure of having the position at the top and a sense of – whether rational or not – “I should know all the answers”. Terms like servant leadership have been around for many decades, but it really is rare to meet individuals in those positions who have the level of self confidence that is needed to take that approach. Many have an egotistical confidence, sure, but the kind of confidence I’m talking about requires a lot of inner personal work, which many have never had the opportunity to explore. And it is fair to say that the many messages we all receive growing up about success (through media, stories, modeled in family systems, education and so forth) are often rife with not showing any weakness. It’s also understandable why people and teams start operating in isolation or competition and don’t really have a grasp on what their interrelationship with every other department needs to be in order to deliver the basic product or service well never mind to deliver strategic things like new vision statements, values, culture and brand. Really the kind of change and transformation programmes that can make a real difference is where the person who sets the direction for the organisation has undergone a lot of personal growth and transformation or leads the way by embracing it personally. Coming back to that friend with their eye roll, I can well understand their cynicism. And that little venture back into corporate life has given me clarity and assurance on the types of organisations and people I like to work with, really it’s the ones where I can makes the biggest difference. When I left Auckland nine years ago, I swore never to return to that scale of corporate transformation. “Never say never” my old boss said. He’s right of course, but it would take someone out of the norm with extraordinary commitment to entice me back. I notice it often takes being “in” something that I don’t like or want – be it a career, relationship or otherwise – to know what I do want. I’m far happier these days working with those people who run smaller businesses, where who they are and what they do affect changes far more quickly because the buck stops with them be it on finances, recruitment choices, how they develop their staff or the look of the website. Moreover, I work with people to align their business direction with their personal values and passions. I’m not interested in anything other than helping folks’ line up their inner world with their outer world as I think that is when not only are they happier, they attract and are attracted to, people with similar interests and goals, and it sets the context for a much more contented, more productive workplace with happier staff, customers and balance sheet. What have you been “in” that has given you the kind of impetus to follow your heart in another direction? Do you recognise any of these issues in your own workplace? What changes can you make to your working choices to live a happier life? Sometimes the biggest change and transformation we have to make is the one within ourselves to be able move on and try something different, something more aligned with our own inner passions, talents and desires. If you enjoyed reading this, you may enjoy Do You Want to Make a Heartfelt Change to Your Career?, Profit, Purpose and Personal Fulfillment Can Thrive Together - A Remarkable New Organisational Construct, Make Choices That Will Have the Most Positive Impact in Your Life, Leadership: Why Trust Leads to Better Business Outcomes, From Frustrating to Fantastic – How Do We Get Organisations to Meet Our Needs? and Normal Is Dysfunctional That Is the Growth Opportunity. To be the first to receive these posts, you can also opt to subscribe to my blog. |
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