Do You Want to Make a Heartfelt Change to Your Career?

Image by Gerd Altmann from Pixabay 

This week I’ve been contemplating taking on work outside home for the first time in almost seven years.

When I left my corporate career I knew I’d never return to work in the way I had done until then, yet I knew I’d gained a lot of skills and experience that I would no doubt put to good use at some future point.

As I often recount, at that juncture in my life I simply felt my outer and inner world were not a match, I had a gnawing frustration I was not all me, yet I had no idea who or what that looked like.

When my children came along I had become more determined to live the way I wanted them to, so when I left corporate life to spend more time with them, it was also with a steely determination to tune in and figure out who I really am, what I really like and what I really want out of life.

Jungian analyst and author Dr James Hollis believes asking “What does my soul want of me?” to be one of the most important questions to ask ourselves if we want to live a fulfilled life. He says “This is especially imperative for people journeying into the second half of their lives”, something he’s explored in writing for almost thirty years.

I haven’t quite been writing that long, but I have written continuously over the last seven years. In fact this is the three hundred and sixty first week of publishing my life lessons as I come home to more of me and learn to nurture my true nature.

It’s been a big journey, one where I’ve looked into a lot of dark corners, faced a lot of fears, brought to light and merged together parts of myself that were in conflict. All the while the question on my mind has been “What comes next?  What wants to find expression through me?”

I had been thinking perhaps I’d move away from the business world altogether and work more one-on-one with individuals. The field of Customer Experience represents the output of an organisation. The issues, frustrations and customer complaints reflect the amount of collective dysfunction within an organisation, which in itself is fuelled by the dysfunction within individuals, particularly in leadership teams.

Patrick Lencioni sums this up well in The Five Dysfunctions of a Team (a Leadership Fable) where he spells out the five most common dysfunctions as absence of trust, fear of conflict, lack of commitment, avoidance of accountability and inattention to results.

Now that I am more trauma informed, I deeply understand how much of this directly maps back to how the human psyche is shaped by early childhood experiences in each individual, unknowingly influencing the way people show up – and often limit themselves – as adults.

I was no exception with my perfectionist and people pleasing tendencies, I worked long and hard to do and be it all for everyone. There was one particularly competitive, controlling and manipulative colleague who really contributed to me eventually learning a valuable lesson, summed up well by an unattributed post I saw this week:

“You absolutely have to become okay with not being liked. No matter how loving or kind you are, you will never people please your way into collective acceptances. You could be a whole ray of sunshine and people will hate you because they are used to rain.”

I say eventually as it took many more years in a similarly intensive personal relationship to fully awaken to the level of trauma within my psyche and body. Being good was a childhood lesson my nervous system had learned well, and – as such – I carried extremely high levels of anxiety into adult relationships and interactions. That is something I have had to consciously learn to recognise in the moment and apply learned skills around having and holding healthy boundaries in order to move away from defensive states of being.

In my corporate career I worked closely with people at all levels of business. From executives at a strategic level, to those at the coal face delivering the product or service, it became very obvious to me that true success comes from people being, well, authentic. That sums up in a nutshell what Patrick Lencioni was pointing to.

Left unchallenged, the school bullies are still bullies, the nerds are still nerds, the rebels are still rebels and the compliant kids just become compliant adults. From the water cooler to the board room it could often be like a school playground. There are those who strut around acting entitled and superior and those who are repressed, with everything in between. All human dysfunctions come to the fore.

Because I worked to transform the customer experience through people and cultures, I could clearly see what did not work. For example, I learned that job descriptions and key performance targets – even giving them lots of training and development or new systems or processes – doesn’t change their inner landscape.

So between my own personal growth that needed to happen, and the collective dysfunction that I’d seen over and over in organisations getting in the way of meaningful and lasting change, I hadn’t expected I’d want to return to that world.

In terms of living a fulfilled life, to Dr James Hollis’ point, what my soul had been yearning for was me to step into my full potential. I can’t say I’m all the way there yet, that feels like a lifelong journey, but I certainly feel like I’ve a stepped into a much healthier, more evolved version of myself. I know for sure that any future work I do with people and organisations must be based around one thing – authenticity – both from me and them.

Talking to a business owner this week, who has several things they need help with, brought my lens into sharp focus. As I listened to the issues and tasks at hand, I started to mentally take on what they might look and feel like, some felt great, and others not so great.

“Boundaries” I thought on a personal note, “this is hugely helpful in gaining clarity around the stuff I’m great at and enjoy, the real value-adding stuff that is a win-win, versus the kinds of things I’m might be proficient at but I really do not enjoy”.

I started to think in terms of my skills and experience across three categories:

• What I’m great at and enjoy
• What I’m proficient at but do not enjoy
• What I’m just not good at

I know whatever I do has to be about the first category; it’s where I can really make a difference.

But there is a lot in that middle category after decades of perfectionism and people pleasing, and I can get distracted and tripped up by taking on things just because I am capable of doing them, but then |I just end up demotivated and unhappy, and it shows.

Then I remembered that a few years ago I went through my Linked In profile and purged dozens of skills endorsements I had for skills I really did not want to use again professionally, like contract management. Anything structured like that gives me a headache just thinking about it.

I also similarly took out bullet points of achievements that I had no desire to recreate. That was hard to do because they were hard won, but made no sense to keep unless I wanted to invite more struggles.
But I did keep all the ones that make my heart sing; those that centre around understanding people and their potential, writing, speaking, personal development, leadership development, communications, strategic planning, coaching and mentoring to name a few.

In my thought process this brought me to a dilemma, how to succinctly convey this breadth and depth of skillset and experience with just the right flavour of me. The me who no longer gets driven by wiring that wants to please and perfect to the exclusion of my soul, but the me who is learning to dance to my soul’s rhythm.

When I have done contracting or consulting work in the past I’ve just used my name, as I have on my website. But I got invited to a Soulful CEO circle a while back, and I immediately thought “Oh that name is amazing”, I could see the benefit of having a name that gets directly to the heart of matters.

The bringing together of what is often seen as a juxtaposition – the sharp edge of business with the authentic resonance of the soul – is something that excites me. Having a real passion for authenticity, creating structures in society (whether a business or part of a larger system) that thrive on and enhance people being their full authentic expressions of themselves motivates me.

As for a business name, I like Authentic Edge, or something similar, but the right thing will fall into place at the right time. I’m just blown away by the possibilities of getting back into something I thought I’d never go near again, and it’s really all down to tuning into and defining more of who I am and learning the skills I need to honour that.

What about you? Does your career honour who you are on the inside? Does your role reflect the biggest version of your contribution you can imagine right now? In what ways could you shift focus to attract more of what would excite and empower you and deliver more of what you have to offer to the world at large?

​If you enjoyed reading this, you may enjoy How Living Your Passions Fully Combats Feeling Lonely, Simplify Your Life to Be Accepted and Loved as Your Authentic Self, Want to Make the World a Better Place? Tune In, Ask No One to Be Different So That You Can Feel Good, What Do the People in Your Life Have to Teach (Good and Bad)? and How Do I Honour What I Believe and Care Less What You Think? To be the first to receive these posts, you can also opt to subscribe to my blog.